Data deletion

This page explains how to delete data that reached the Tommy The Gray client panel from Facebook, Instagram or Google Ads, how to remove the “Panel TTG” app, and how to request deletion of other data. What exactly we collect, why, and how long we keep it is described in our privacy policy, section IX.

The data is processed by MG Fotografia Sp. z o.o., ul. Spacerowa 52, 43-445 Dzięgielów, Poland, NIP 5482767109, KRS 0001163385. Data protection contact: [email protected], phone +48 609 681 574.

1. You submitted a lead form in a Facebook or Instagram ad

If you leave your details in a lead form of a business that uses the Tommy The Gray panel, they reach that business’s panel. That business is the controller of this data and can delete it fastest, so it is best to contact it directly.

You can also email us at [email protected] with the subject “Lead form data deletion”. Include the name of the business or the Facebook Page whose ad contained the form, and the email address or phone number you entered. We will pass your request on to that business and delete your data from our servers if it is still there.

2. Remove the “Panel TTG” app from your Facebook account

If you connected your Page or ad account to the panel and want to revoke access on the Meta side:

• On Facebook, open Settings & privacy → Settings.
• Choose Business integrations (and Apps and websites), find Panel TTG and click Remove.
• Email us at [email protected] with the subject “Meta data deletion”, giving the business name in the panel or the Facebook Page name. We will delete all data received from Meta, including lead form submissions that have not yet reached the panel.

Once the app is removed, “Panel TTG” can no longer read data from your account, Page or ad account.

3. Disconnect the account in the client panel (for businesses)

This is the quickest way for businesses that use the panel:

• Sign in at panel.tommythegray.com.
• In the business menu, choose Reklamy (Ads).
• Next to Meta or Google Ads, click Odłącz (Disconnect) and confirm with the code from your email.

We then immediately delete the access credentials and downloaded campaign results, and the app’s permissions are revoked. The Facebook Page stops sending us new submissions. Inquiries and contacts saved earlier stay in the business’s panel — they can be deleted in the panel, or you can request deletion of all business data (point 5).

4. Revoke access in your Google Account

• Open myaccount.google.com → Security → Your connections to third-party apps & services.
• Choose Panel TTG and click Delete all connections (or Remove access).
• If you also want us to delete downloaded campaign results, email [email protected] with the subject “Google Ads data deletion”.

5. Deleting all of a business’s data from the panel

A business can request deletion of all its data from the client panel (inquiries, contacts, Meta and Google Ads connections). Email [email protected] with the subject “Business data deletion” from the email address of the person who manages the business in the panel. We can provide a copy of the data before deletion.

We will confirm receipt, verify that the request comes from the business, and delete the data within 30 days, and from backups within their retention period. We keep only data we are legally required to retain (for example, invoices).

6. Data from the tommythegray.com website

We will delete contact form inquiries and consultation bookings made on tommythegray.com on request sent to [email protected]. Your rights are described in the privacy policy, and you can change your cookie consent via the cookie settings in the site footer.

7. Our response

We respond to every request without undue delay, and within one month at the latest. If you believe we have breached data protection law, you can lodge a complaint with the President of the Personal Data Protection Office in Poland (uodo.gov.pl).