You want a new website, but domains, hosting and technical decisions sound like another project you will have to figure out alone. You do not need all the answers before our first conversation.
Part of my job is to guide you through the process. I explain decisions, show you the next steps and agree with you what is needed for launch.
Start with the purpose and the foundations
We begin with your business: what you offer, who you want to reach and what a customer should do on the website. That helps us define the scope instead of adding features just in case.
Then we choose the technology, domain and hosting. A domain is the website’s address; hosting is where it is made available to visitors. If you already have a website or business email, we check the existing setup before making changes.
Your domain and agreed access to services should remain under your control. I help organise these details so you know what belongs to you and how to use it.
Inspiration, content and features
You show me what you like, but we also discuss what your customers need. Are they looking for information about a service? Do they want to see your portfolio, book a meeting or buy a product?
From there, we agree the structure and the materials: copy, photos, service details and project descriptions. We also decide who will prepare them.
This is a good time to discuss tools. A form can send enquiries to a CRM, and bookings can connect to a calendar. We choose integrations that make sense for your business.
The first design
I prepare a homepage proposal. It shows the structure, typography, content presentation and visual direction, giving us something concrete to discuss.
We review it together. Does it fit the brand, explain the offer and lead to the most important action? Your feedback helps refine the direction before we develop the rest of the website.
Development and testing
Once the direction is agreed, I build the other pages and the features in our scope. I prepare forms, galleries, integrations and animations, then check how they work.
Testing covers different screens, readable content, navigation and the main user journeys. If a customer needs to send an enquiry or book a meeting, we check that process from beginning to end.
We stay in touch throughout. A question may need an answer or an extra piece of content, so we also agree how to share information.
Speed and search foundations
Before launch, I review images, loading speed and the basics of SEO: titles, descriptions, headings and URL structure.
When replacing an existing website, we also need to account for its old URLs and appropriate redirects. Launch should not leave customers with broken links to information they have saved.
We agree any ongoing SEO work separately. Technical preparation is a starting point, not a promise of a particular search ranking.
Your feedback and launch
You review the completed website and provide feedback within the agreed scope. We refine the content and details, then confirm the essentials before launch: contact information, forms and links.
Once we agree that everything is ready, we publish. If the domain or hosting is changing, we also account for the business email setup.
Training and the next steps
I show you how to use the editing features we have agreed on, such as adding a post, changing a photo or updating business information. The training focuses on the tasks you will handle yourself.
We also discuss maintenance and further development. We can return to the website, develop the tools and improve other parts of your work. It should be clear from the start what support includes and how to request changes.
Start with your idea
You do not need a finished specification. Tell me what your business does and what you would like to change.